Terms of Service

Shipping & Policies:

General Order Information:

Please note: Orders CANNOT be changed, modified, or canceled after checkout!

We will only accept one coupon code per order. 

If you have questions regarding items prior to placing your order, or are having technical issues with ordering, please email me at sheacardwellphotography@hotmail.com

 

Shipping:

Shipping and order processing will take no more than 7-10 business days to be processed and packaged before they are shipped out of our warehouse.  

Shea Christine Photography is NOT responsible for:

Delays with UPS shipping

International Duties or Customs charges

Products that are lost or damaged in the mail. The US Postal Service or UPS will be responsible once we ship the packages.

Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.

All shipments over $20 include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

Carrier Contact Numbers:

USPS: 1-800-275-8777

International USPS: 1-800-222-1811

We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times. 

 

WRONG ADDRESS DISCLAIMER: 

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please write to us at sheacardwellphotography@hotmail.com as soon as you place your order. I will do our best to make the change, however I cannot guarantee that I will be able to do so. If our shipping staff contacts you regarding an incorrect address and a reply is not received from the customer within 24 hours, the order will be canceled and refunded.

 

 

Digital Image License:

All images are property of Shea Christine Photography and are copyrighted by law. None of them can be copied, used, or published for commercial purposes without Shea Christine Photography's clear permission to do so. Shea Christine Photography reserves the right to use all of Client’s images on websites, blogs, or any other related marketing material.